Price Match Policy
We will price match any listed price on our website within 45 calendar days of your confirmed delivery date. To request a price match, please contact us at care@creaTABLE.build.
Price Match Rules & Exclusions:
- Item being price matched MUST be the identical item. This includes but is not limited to the height, size, stain/finish, and color configuration.
- Promo codes may not be applied to a previous order. We will apply a promo code to an order that was placed within 24 hours as long as the promo code was an active promo code during the time the order was placed.
- Only 1 promo code is allowed per order. Promo codes can not be combined.
- Price Match does not apply to custom orders.
- Price Match may not apply to tables with special request options. Please ask us about eligibility on your special request.
- Clearance items, items from our Custom Shop, or limited run items are not eligible for price match.
- If a discount or promo was applied to create a special offer or package pricing, the current price of all items in the order will be calculated in determining the price match.
Do you price match other retailers?
Because of the vast difference in quality and materials, we do not match another retailer or manufacturer's activity tables. We offer the best and highest quality products available that will last for years to come.
How do I request a price match?
Please email us at care@creaTABLE.build and include the order number. One of our representatives will contact you with 24-48 hours.
My price match was approved, how long until I get my refund?
Once approved, your refund is processed the same day. From there it typically takes 3-5 business days for the refund to appear on your original method of payment.
Can my Price Match refund be applied to a different credit/debit card?
No. Any and all refunds must be applied to the original method of payment.