Help Center

Frequently Asked Questions


How do I get free shipping?

When will my order ship?

How do I track my order?

When will I receive my order?

What carriers do you ship through?

Will my order arrive in one package?

Can I pick up my order?

Can I change my delivery address?

Do you ship internationally?

Can I ship to a P.O. Box or an APO/FPO address?


What payment methods do you accept?

When will my payment be processed?

My card is being declined but I have the funds to cover the transaction. What's wrong?

Do you accept PayPal?

Is my card information secure on your website?


What is the Return/Exchange Policy?

How do I return an item?


How difficult is the assembly?